Data We Collect and Why It Matters
When you open an account, we collect the information needed to verify your identity and process payments — this includes your name, mobile number, email address, and the wallet identifier linked to your JazzCash, Easypaisa, or Raast account. When you make a deposit or request a
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withdrawal, transaction records are logged so we can trace, confirm, and support every payment accurately. We also collect device and session data automatically — your browser type, IP address, and session timestamps — to detect unusual login activity and keep your account secure. Cookie data helps
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us remember your preferences, such as language settings and last-used payment method, so you are not repeating the same steps each visit. We do not sell your personal data to third parties. We share information only where required to process your payments through the payment rails
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you choose, or where Pakistani law or a lawful authority requires disclosure. Retention periods vary by data type — payment records are held longer than session logs, in line with financial record-keeping requirements applicable in eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.